At ShowOtt LTD, we stand behind the quality of our products and services. However, we understand that sometimes a customer’s needs or expectations may not be fully met. That’s why we offer the following refund policy:

Video Courses

• All video course purchases come with a 30-day money-back guarantee. If you are not satisfied with the course content or feel it did not meet your needs, you can request a full refund within 30 days of your purchase.
• Refund requests submitted after 30 days will be evaluated on a case-by-case basis, but a full refund may not be guaranteed.

Consulting Services

• For one-on-one consulting services, refunds are available up to 7 days prior to the scheduled session. Cancellations within 7 days may be subject to a 50% fee.
• If you are not satisfied with the quality of the consulting services provided, please contact us within 7 days, and we will work to resolve the issue or provide a partial refund.

To request a refund, please contact our customer support team at hello@showott.com with your order details and a brief explanation of why you are requesting a refund. We will review your request promptly and process the refund if it meets the criteria outlined above.